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Glass Buildings
What is the Customer Experience?

Hatalom Construction's mission is to build quality homes and renovation projects that exceed the expectations we have established with our customers. Our goal is to have satisfied customers that would recommend us without reservation.

 

When you contract with Hatalom Construction, Inc. you are not just a name on a file or the next project, you are a partner with us through your initial construction meeting, or ICM, to long past your project completion. Hatalom Construction doesn’t just build homes and buildings, we build relationships. When you partner with us you’ll have a new expectation of what your construction experience should be.

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Professionalism

Hatalom Construction strives to maintain a level of professionalism not seen in the contracting industry. We reach that level by having dress codes, marked vehicles, and professional forms from the proposal to final warranty documents. We have a scope of work for each and every sub-contractor that may work on your project that sets site rules and expectations prior to a vendor or sub-contractor ever arriving to your project.

Project Process

1. Initial Construction Meeting - ICM

2. Proposal Presentation Meeting - PPM

3. Contract Signing Meeting - CSM

4. Design Studio Appointment - DSA

5. Preconstruction Meeting - PCM

6. Pre-Drywall Meeting - PDM
7. Orientation & Walkthrough Meeting - OWM

8. 30 Day Post Completion Visit & Survey

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As mentioned above you are our partner. From our initial construction meeting to project completion every project will follow a process called our “8 Set Points of Contact”. They are by no means the only points of contact we will have together, they are simply the road map of your project with Hatalom Construction.

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Design Studio

Hatalom Construction offers a complete design center located within the City of Orlando. At the design studio you will be able to touch and feel your products. The design center allows you to see your selected options side by side prior to finalizing your choices. You will be guided by a professional design consultant and interior designer that will help you with your selections as well as maintain your planned budgets.

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Construction

We will treat your home as if it were a family member’s home. During remodels and additions we build containment areas to control the construction debris and to not disturb the remainder of your home and your family. Never sacrificing quality, we schedule your project as timely and efficiently as possible. There may be unknown circumstances that present themselves during a construction project. You will be notified of any circumstances that will affect the schedule changes or construction issues as they occur during our weekly construction update meeting.

THE
CUSTOMER
EXPERIENCE

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